At Mugsprint.com, we strive to provide a seamless and timely shipping experience for all our customers. Below are the details regarding our shipping process and policies.
1. Order Processing Time
All orders are processed within 2-5 business days. You will receive a confirmation email once your order has been shipped. Processing times may vary depending on product availability and the volume of orders.
2. Shipping Rates and Delivery Times
We offer several shipping options based on your location and the size of your order. Shipping fees will be calculated and displayed during checkout. Estimated delivery times are as follows:
- Standard Shipping: 7-14 business days
- Expedited Shipping: 3-7 business days
Delivery times may vary depending on your location and external factors such as weather or postal delays.
3. Shipping Locations
We currently ship to addresses within [List the Countries You Ship To, e.g., the United States, Canada, and Europe]. Please ensure that your shipping address is accurate at checkout to avoid any delays or issues with delivery.
4. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your shipment.
5. Lost or Delayed Packages
While we make every effort to ensure timely delivery, occasional delays or lost packages may occur. If your package has not arrived within the estimated delivery time, please contact us for assistance.
6. Shipping Issues or Inquiries
If you encounter any issues with your shipment, such as delays or damage, please reach out to us with your order number and tracking details, and we will work to resolve the issue as quickly as possible.